• Hawkesnest has a strict no-pets policy. 

  • Smoking is not permitted in any of the Villas. 

  • Villas 1, 4, & 5 are dual level accomodation. If this causes difficulty for access, Villas 2 & 3 are both single level accomodation. 

  • Our regular check-in time is 2PM and check-out by 10AM. Due to our cleaning schedules, we may not be able to provide early check-ins or late check-outs. 

  • This accomodation is self check-in via lockbox.

  • Upon cancellation, any payments made are fully refundable up until a week prior to your booking. Deposits will be forfeited completely if cancellation is made within a week of your stay. However, we offer full refunds at any time in the case of extreme circumstances restricting your ability to travel (ie COVID-19 lockdowns, bushfires).

  • You must be 18 years or older to make a booking with any Hawkesnest property or Kingfisher Pavilion

If you have any further questions, please feel free to Contact Us.